I do a lot to build trust with my clients and their pets. For starters, I offer longer appointments, a focus on education, thorough examinations and a zen environment for my clients. I also maintain a singular focus in my clinic: veterinary medicine. This means I don’t offer boarding or grooming services or have a retail store in my lobby selling leashes, pet food or treats. I hire amazing team members who are not only passionate about pets and pet health, but also very knowledgable.
I do all of this because the relationship between a veterinarian and the pet’s parent is critical to the ideal and continued health of your pet. While our pets CAN and DO “speak” to us, they just can’t give a detailed description of how they’re feeling, what they’re thinking, or “how” it hurts. This is why a thorough veterinary exam includes a physical examination of your pet AND a detailed conversation with the pet parent.
BOTH are critical, which is why I am so surprised to hear new clients tell me that their former veterinarian simply took their pet into the exam room while they waited in the lobby.
As a pet parent, you are not only my eyes and ears (and nose) at home, but you are also the one responsible for making sure your pet complies with any treatment or nutrition plan I prescribe. We have to be on the same page, speak the same language and trust each other if we are to make real headway in healing your pet, or keeping them healthy.
So, if I’m your veterinarian, thank you. I serve what I believe to be the top 10% of committed, honest, pet lovers in Long Island, and I love the opportunity you give me to be a part of your pet’s health. But, if I’m not your pet’s veterinarian, I urge you to find a veterinarian in your area, in whose expertise, experience and intentions you can trust.